Name: Motormec
Address: Al Quoz Industrial Area 3, Dubai, Dubai, AE
Telephone: +971 54 306 6266
Price range: $$$

Question 1

How do I book a service appointment?

Accepted Answer

You can book online through our website, call us at +971 54 306 6266, or WhatsApp us. We typically schedule appointments within 24-48 hours. Premium and Elite warranty customers receive priority booking.

Question 2

Do you offer same-day service?

Accepted Answer

Yes, we offer same-day service for most routine maintenance and diagnostics, subject to availability. Contact us early in the day for best availability. Emergency services are available 24/7 for warranty customers.

Question 3

What should I bring to my service appointment?

Accepted Answer

Please bring your vehicle registration card (Mulkiya), driver's license, and any previous service records. If you have specific concerns, photos or videos of the issue can be helpful for our technicians.

Question 4

Can I wait while my car is being serviced?

Accepted Answer

Absolutely. We have a comfortable customer lounge with complimentary WiFi, refreshments, and workstations. For longer services, we provide courtesy vehicles so you can continue with your day.

Question 5

Do you provide service estimates before starting work?

Accepted Answer

Yes, we always provide detailed written estimates before beginning any work. We will contact you for approval if additional repairs are discovered during service. No work is performed without your authorization.

Question 6

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, bank transfers, and company cheques. For corporate accounts, we offer flexible payment terms and monthly invoicing.

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